i am so unimpressed with the level of professional service that i am dedicating one post entirely to describing my experience with them. i also would like to say that this was my experience, and perhaps others might have had a better experience, but nonetheless, all you need is one bad experience to realise why some dive centres are better than others. this is my review of SimplyScuba.
Simply Scuba (SimplyScuba) has been operating in SG/Tioman for decades. that they are one of the bigger dive operators in Singapore means they must have grown quite alot and probably have regulars. ive dived with a few dive centres around asia and australia and have just clocked 85 dives (perhaps still young in the dive world, but have some experience). and i must say, SimplyScuba is 2nd bottom on my list after my first experience with them last weekend.
1) They did not check PADI cards for certification levels
2) They did not ask us to fill up any forms, which might sound like a good idea with less paper work, but i wonder who they would have contacted if i was in an emergency. Hmmm….
3) They only did one dive brief, out of 6 dive sites. Perhaps there was no real danger.
4) Dive guides i was with just seemed to want to fin from point A to B, with no real interest in spotting animals and stuff.
5) perhaps because they run dives every weekend, the whole routine seemed monotonous with lack of zest and interest and motivation. it appeared to be more of a chore to an instructor who decided he’ll take a break instead of leading the night dive.one of 6) this dive instructor allowed a DM trainee to lead a night dive on her own. I’m not sure if thats allowed, but i’ve always thought a trained DM or DI was to at least follow the trainee to see if her skills are good enough to deliver to students so that students can learn well.
overall, the attitude just appeared complacent and uninterested. and while they checked tanks before everyone jumped into the water, i dont feel safe with their attitude. I’m sure there are fans of the dive centre. largely made up of the cocky divers who think they’ve dived all over the world (cos they dont need to be led by dive guides, and the dive guides are their friends), and the newbie divers who have only been with SimplyScuba perhaps. But if the instructors appear so uninterested, the new DMs that are being trained get terrible role models. Perhaps they are too experienced to consider that being a dive guide is to show the beauty of the underwater world. perhaps they are too ‘up’ themselves to provide a service for divers. either way, i didnt not like the unapproachability of the diver instructors and the unprofessional high volume drinking sessions with open water and advanced open water students before completing all the planned dives. and i definitely did not appreciate the sarcasm and rudeness of one of the instructors, and the unbothered attitude of another instructor. suffice to say i wont be engaging them again.
this is just a recount of my experience.
#SimplyScuba #Simply Scuba